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Eligibility & Benefits
Logistics
Frequently Asked Questions


"We can't thank you enough for all you've done for us. Everyone we talked to and worked out our flights with was amazing. You took a very scary, stressful situation for us and made it so much easier. We thank you from the bottom of our hearts!"

– Anonymous,
Crivitz, WI

Frequently Asked Questions

Patient:

1. How long will it take to find a flight for me?
2. How will I know someone is working on my trip?
3. Can my spouse or a friend fly with me?
4. Can you fly family members to visit me?
5. How do I get from the airport to the hospital or hotel?
6. Who can help me with lodging?


1. How long will it take to find a flight for me?

We do not create a flight request for you until 3 weeks before your appointment, and we don't start looking for a flight until a week before your appointment, because we only get corporate schedules a week in advance. Sometimes we might find a flight immediately, but it varies, depending on where you live and where you're going. There is the possibility we may not find a flight, which is why we encourage you to make back-up commercial reservations.
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2. How will I know someone is working on my trip?

A week before your appointment, we start matching your request with flight schedules we've received from our participating companies. The volunteers who work on your trip will notify you with any possible flights, or to let you know if we haven't found one.
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3. Can my spouse or a friend fly with me?

If a second seat is available patient may bring one adult companion, and children (under age 21) may bring two adults. Corporate participants are accustomed to receiving requests for two seats, three if the patient is a child.
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4. Can you fly family members to visit me?

Corporate Angel flights are arranged for cancer patients, bone marrow donors and bone marrow recipients. Only family members accompanying patients can be transported.
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5. How do I get from the airport to the hospital or hotel?

Ground transportation arrangements are made by the patient. We have some information about car services that we can give you if needed.
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6. Who can help me with lodging?

Social workers at the hospital where you will be receiving treatment are a great resource for supplementary services. Often, lodging facilities close to hospitals provide a discount to visiting patients.
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